FAQs
Q
What is the Coda Web Store?
A
The Coda Web Store is an online store where you can purchase in-game items at great prices.
At the Coda Web Store, you can purchase items at better prices than when purchasing them within the game.
Purchased items will be added to the game account linked to your KONAMI ID.
Coda Web Store is operated on behalf of Konami Digital Entertainment Co., Ltd. by Coda Payments, an authorized reseller of items for games.
※Coda Web Store is an external site.
※The KONAMI Games Store has ended its service in the United States.
Customers in the United States, please continue to use the service through the Coda Web Store.
Q
I checked "Don't require a code on this device (valid for 180 days since the last login)" during the KONAMI ID two-step verification process. Why am I still often asked for a verification code when logging in?
A
Your eBaseball™ Fan Club login information and KONAMI ID two-step verification history are stored as a cookie in your browser.
If you have blocked cookies within your browser settings, you can remove the block to stayed logged in to the eBaseball™ Fan Club for a period of time.
Also, please note that your two-step verification status is stored for 180 days.
■ iOS devices: Safari
Go to Settings > Apps > Safari > Advanced and then set "Block All Cookies" to Off.
■ Android devices: Chrome app
Go to More (upper right corner of the browser) > Settings > Site settings > Cookies and then toggle the switch to enable cookies.
Q
How can I deal with a currently inactive User ID that is linked to the eBaseball™ Fan Club?
A
[Important]
*Only a User ID linked to the eBaseball™ Fan Club can claim items from within the app.
*You can go to Account > Linked App User Profile to confirm the currently linked User ID.
*The app User ID cannot be unlinked from your KONAMI ID. If you change your User ID such as by reinstalling the app, you will need to register both a new KONAMI ID and a new eBaseball™ Fan Club account.
Follow the steps below to log out from the eBaseball™ Fan Club and register a new KONAMI ID and eBaseball™ Fan Club account.
■ Step 1
Go to Account and log out from the eBaseball™ Fan Club.
■ Step 2
Launch the app and access the registration screen from the eBaseball™ Fan Club menu.
■ Step 3
Select "Register" and input your email address to create a new KONAMI ID and then register for the eBaseball™ Fan Club.
*Please use an email address that has not previously been registered with the eBaseball™ Fan Club.
[Caution]
*If you reinstall the app or do not complete the data transfer process after switching to a new device, the new User ID created within the app will not be linked to the eBaseball™ Fan Club.
*Items cannot be transferred between User IDs within the app.
Q
What is the eBaseball™ Fan Club?
A
The eBaseball™ Fan Club is an official KONAMI website designed to bring you the latest information regarding eBaseball™: MLB PRO SPIRIT. By registering with this site, you can receive daily rewards as well as the eBaseball™ Fan Club newsletter.
Q
How can I register with the site?
A
Please use the Register button on the site's top page.
*You must agree to the KONAMI ID and eBaseball™ Fan Club Terms of Use in order to use eBaseball™ Fan Club.
Q
How can I change my registered information?
A
eBaseball™ Fan Club uses the information registered with your KONAMI ID.
If you wish to change the registered information of your KONAMI ID, go to Account > Change User Profile after logging in to the eBaseball™ Fan Club.
Q
How can I deactivate my account?
A
After logging in to the eBaseball™ Fan Club, go to Account > Start Deactivation Process to deactivate your account.
*Once your game account has been linked to your KONAMI ID, the link cannot be removed.
Q
Can I change the KONAMI ID that has been linked to my app?
A
Once your game account has been linked to a KONAMI ID, it cannot be linked to another KONAMI ID.
If you have more than one KONAMI ID, please choose carefully when selecting which one to use with the eBaseball™ Fan Club.
Q
Where can I see the app's loading screens or the in-game items that I have acquired?
A
You can see your in-game items by going to Gifts within the app.
The loading screens can be seen by going to the Re-download page from the eBaseball™ Fan Club top page.
Q
When do the login rewards reset?
A
The login rewards are updated at 2:00 a.m. (UTC).