Before Submitting an Inquiry
Please check the FAQs (Frequently Asked Questions) page before you contact us with your inquiry.
Contact Us
Contact Us
- If we receive your inquiry on a weekend or holiday, note that our response will be sent from the next business day onward.
- Depending on the content of your inquiry, it may take some time for us to reply, or we may not be able to reply at all.
- Please put @faq.konami.com in the safe list of your email account to ensure that you receive emails from us.
- Please refrain from reposting, reusing, or otherwise repurposing the information included in our response.
*Please note that we are unable to respond to or investigate inquiries sent to the eBaseball™ Fan Club regarding accounts used within the app.
Since each app has its own dedicated account inquiry form, please use it to send us your inquiry.